Harlow & Pike – intake

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Getting better or worse?

Share of real prospects who got a real conversation by Dana's target, by week (green = on time, red = never reached)

How callers got in vs what happened

Real prospects only (spam, existing clients, wrong numbers removed)

Which ads and numbers work

Each row: everything that came in → real prospects → signed clients (Docketmonster).

Intake team

Who rings first, who picks up, who calls back. Read the note under the table before drawing conclusions.

Look up a caller

Phone number or name: everything that happened to them across phones, forms, answering service, Lawllama and cases.

Call these people first

Real prospects from the last 7 days that nobody has talked to yet (password needed).

Can I trust these numbers?